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Company Information


Direct Hospitality was founded in 1983 by David Shemilt, grandfather to the company’s current shareholders. Steady growth has allowed Direct Hospitality to continually evolve and from the humble beginnings of a front bedroom, we now span 5 warehouses, 3 strategic locations and serve all states of Australia.

Our success throughout the journey has been to understand that we are ever a family business serving and striving to help other family businesses. With outstanding customer service and a commitment to always go the extra mile, the pathway has been fun and enjoyable.

We Offer

We offer a 100% Satisfaction Guarantee and a Price Match Promise with every transaction to give you peace of mind. We also operate a very flexible returns policy as we know that sometimes mistakes happen. Our mission and vision statements form the ‘rules of the game’ for everyone at Direct Hospitality.